What materials are used in your shoes?
- We use high-quality materials such as genuine leather, synthetic fabrics, and durable rubber soles to ensure comfort, style, and longevity in our shoes.
How do I determine my shoe size?
- You can find our size guide on our website to help you determine the best fit for your feet. If you need further assistance, feel free to contact our customer service team.
Are your shoes suitable for wide or narrow feet?
- Our shoes come in various widths to accommodate different foot shapes. Please refer to our size guide or product descriptions for specific width options.
Do you offer vegan or cruelty-free shoe options?
- Yes, we offer a selection of vegan-friendly shoes made from synthetic materials that are free from animal products. Look for the vegan symbol on our product pages.
How do I clean and maintain my shoes?
- We recommend following the care instructions provided with your shoes to keep them looking their best. Typically, gentle cleaning with a damp cloth and air drying is sufficient for most materials.
What is your return/exchange policy?
- We offer a hassle-free return and exchange policy within [X] days of purchase. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.
Do you ship internationally?
- Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please contact our customer service team for more information.
Are your shoes suitable for specific activities or occasions?
- Our shoe collection includes styles designed for various activities and occasions, from casual everyday wear to formal events. Check our product descriptions for specific recommendations.
- Do you offer customization or personalization options?
- At this time, we do not offer customization or personalization services. However, we regularly introduce new styles and color options to cater to diverse preferences.
How can I stay updated on new releases and promotions?
- You can subscribe to our newsletter and follow us on social media platforms to stay informed about the latest releases, promotions, and exclusive offers.